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Fast. Secure. Simple.
dbRAS - Next Generation Mobility
Welcome to dbRAS - Test Page
Our next generation of mobility products have been designed to leverage the latest cloud technologies, making your work from anywhere experience faster, more secure, and easier than ever before.
Self-Service Password Reset
Forgotten Password?
If you have forgotten your password, please answer the question below to help you reset your password quickly.
Do you have your Microsoft Authenticator app registered with your DB account?Getting Started
Click Here | How to access dbRAS Setup Guide Getting Started
You will need to configure a few pre-requisites on your personal laptop/desktop before you are able to login.
To access the dbRAS setup guide you will need Microsoft Authenticator setup on your mobile device 
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dbRAS Setup Guides
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Contact Numbers
Still cannot connect?
If you need support, please call the appropriate telephone number for your region via our contact list
View Contact NumbersService Status
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Service is Green. |
Quick Links
![wvd_icon_rz_2021_0317-persistent[1] copy](/application/project/images/nexgen_VDI_icon?language_id=1){kind=small}
| Error Code | How to Articles |  |
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| Error_Mac_01 | ✓ | ||
| Error_Win_01 | ✓ | ||
| Error_Win_01 |
How to "Turn on real-time and cloud-delivered protection" for Windows Defender |
✓ | |
| Error_Win_01 | ✓ | ||
| ✓ | |||
| Error_Win_02 | ✓ | ||
| Endpoint FW/AV Error | ✓ | ✓ | |
| AADSTS90072 |
You may receive an AADSTS90072 error message indicating your device is already managed by another Azure user account. Open your browser in private (incognito) browsing mode to login.
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✓ | ✓ |
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How do I disconnect and reconnect dbRAS? (refer to the setup guide) |
✓ | ✓ | |
| Troubleshooting Guides | |||
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Virtual desktop won't launch after a successful dbRAS connection |
✓ | ✓ |